{"id":155,"date":"2019-12-17T10:17:27","date_gmt":"2019-12-17T10:17:27","guid":{"rendered":"https:\/\/xavierclinics.nl\/?page_id=155"},"modified":"2019-12-17T10:17:27","modified_gmt":"2019-12-17T10:17:27","slug":"klachtenregeling","status":"publish","type":"page","link":"https:\/\/xavierclinics.nl\/en\/klachtenregeling\/","title":{"rendered":"klachtenregeling"},"content":{"rendered":"<div id=\"fws_69d4ea3ad6de6\"  data-midnight=\"dark\"  data-bg-mobile-hidden=\"\" class=\"wpb_row vc_row-fluid vc_row top-level full-width-section parallax_section\"  style=\"padding-top: 250px; padding-bottom: 250px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\"><div class=\"inner-wrap using-image\"><div class=\"row-bg using-image\" data-parallax-speed=\"fixed\" style=\"background-image: url(https:\/\/xavierclinics.nl\/wp-content\/uploads\/2019\/12\/Imane-Takhama-Imane_LARGE-7928.jpg); background-position: center center; background-repeat: no-repeat; \"><\/div><\/div><div class=\"row-bg-overlay\" ><\/div><\/div><div class=\"col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding\"  data-t-w-inherits=\"default\" data-border-radius=\"none\" data-shadow=\"none\" data-border-animation=\"\" data-border-animation-delay=\"\" data-border-width=\"none\" data-border-style=\"solid\" data-border-color=\"\" data-bg-cover=\"\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-hover-bg=\"\" data-hover-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\"><div class=\"column-bg-overlay\"><\/div>\n\t\t<div class=\"vc_column-inner\">\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69d4ea3ad7db0\"  data-midnight=\"dark\"  data-bg-mobile-hidden=\"\" class=\"wpb_row vc_row-fluid vc_row standard_section\"  style=\"padding-top: 60px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\"><div class=\"inner-wrap\"><div class=\"row-bg\"  style=\"\"><\/div><\/div><div class=\"row-bg-overlay\" ><\/div><\/div><div class=\"col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding\"  data-t-w-inherits=\"default\" data-border-radius=\"none\" data-shadow=\"none\" data-border-animation=\"\" data-border-animation-delay=\"\" data-border-width=\"none\" data-border-style=\"solid\" data-border-color=\"\" data-bg-cover=\"\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-hover-bg=\"\" data-hover-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\"><div class=\"column-bg-overlay\"><\/div>\n\t\t<div class=\"vc_column-inner\">\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<h1 style=\"text-align: left\" class=\"vc_custom_heading\" >Complaints procedure<\/h1>\r\n    \t<div id=\"fws_69d4ea3ad8869\" data-midnight=\"\" data-column-margin=\"default\" data-bg-mobile-hidden=\"\" class=\"wpb_row vc_row-fluid vc_row inner_row standard_section\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\"> <div class=\"row-bg\"  style=\"\"><\/div> <\/div><div class=\"col span_12  left\">\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col no-extra-padding\"   data-t-w-inherits=\"default\" data-shadow=\"none\" data-border-radius=\"none\" data-border-animation=\"\" data-border-animation-delay=\"\" data-border-width=\"none\" data-border-style=\"solid\" data-border-color=\"\" data-bg-cover=\"\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-hover-bg=\"\" data-hover-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\"><div class=\"column-bg-overlay\"><\/div>\n\t\t<div class=\"vc_column-inner\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\r\n\t<div class=\"wpb_text_column wpb_content_element\" >\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>Do you have a complaint?<\/p>\n<p>Xavier has a clear complaints procedure.<\/p>\n<p>Unfortunately, you may be dissatisfied with the care provided by Xavier Clinics. Fortunately, we have a clear procedure in place specifically for our valued customers\/patients to handle complaints. We take complaints very seriously, as we always strive to improve.<\/p>\n<p>We&#039;d be happy to discuss your dissatisfaction with you. However, you can also submit a complaint to us without speaking to us. You can submit your complaint by email to\u00a0<a href=\"mailto:klachten@xavierclinics.nl\">complaints@xavierclinics.nl<\/a>. We will try to resolve this complaint satisfactorily within 4 weeks.<\/p>\n<p>If you do not wish to contact Xavier Clinics directly to discuss your complaint, you can do so via our external complaints committee. Under the new Healthcare Quality, Complaints and Disputes Act (Wkkgz), healthcare providers are required to join a recognized Disputes Committee and appoint an independent complaints officer. We are affiliated with the Disputes Committee and independent complaints officers of DOKh. You can find more information at <a href=\"http:\/\/www.dokh.nl\">www.dokh.nl<\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-4 wpb_column column_container vc_column_container col no-extra-padding\"   data-t-w-inherits=\"default\" data-shadow=\"none\" data-border-radius=\"none\" data-border-animation=\"\" data-border-animation-delay=\"\" data-border-width=\"none\" data-border-style=\"solid\" data-border-color=\"\" data-bg-cover=\"\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-hover-bg=\"\" data-hover-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\"><div class=\"column-bg-overlay\"><\/div>\n\t\t<div class=\"vc_column-inner\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Klachtenregeling Heeft u een klacht? Xavier heeft een duidelijke klachtenprocedure. Helaas kan het voorkomen dat u niet tevreden bent over de zorgverlening van Xavier Clinics. Gelukkig hebben wij speciaal voor...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-155","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>klachtenregeling - Xavier<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xavierclinics.nl\/en\/klachtenregeling\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"klachtenregeling - Xavier\" \/>\n<meta property=\"og:url\" content=\"https:\/\/xavierclinics.nl\/en\/klachtenregeling\/\" \/>\n<meta property=\"og:site_name\" content=\"Xavier\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/xavierclinics.nl\/klachtenregeling\/\",\"url\":\"https:\/\/xavierclinics.nl\/klachtenregeling\/\",\"name\":\"klachtenregeling - Xavier\",\"isPartOf\":{\"@id\":\"https:\/\/xavierclinics.nl\/#website\"},\"datePublished\":\"2019-12-17T10:17:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/xavierclinics.nl\/klachtenregeling\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/xavierclinics.nl\/klachtenregeling\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/xavierclinics.nl\/klachtenregeling\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/xavierclinics.nl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"klachtenregeling\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/xavierclinics.nl\/#website\",\"url\":\"https:\/\/xavierclinics.nl\/\",\"name\":\"Xavier\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/xavierclinics.nl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"klachtenregeling - Xavier","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/xavierclinics.nl\/en\/klachtenregeling\/","og_locale":"en_GB","og_type":"article","og_title":"klachtenregeling - Xavier","og_url":"https:\/\/xavierclinics.nl\/en\/klachtenregeling\/","og_site_name":"Xavier","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/xavierclinics.nl\/klachtenregeling\/","url":"https:\/\/xavierclinics.nl\/klachtenregeling\/","name":"klachtenregeling - Xavier","isPartOf":{"@id":"https:\/\/xavierclinics.nl\/#website"},"datePublished":"2019-12-17T10:17:27+00:00","breadcrumb":{"@id":"https:\/\/xavierclinics.nl\/klachtenregeling\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/xavierclinics.nl\/klachtenregeling\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/xavierclinics.nl\/klachtenregeling\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/xavierclinics.nl\/"},{"@type":"ListItem","position":2,"name":"klachtenregeling"}]},{"@type":"WebSite","@id":"https:\/\/xavierclinics.nl\/#website","url":"https:\/\/xavierclinics.nl\/","name":"Xavier","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/xavierclinics.nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/xavierclinics.nl\/en\/wp-json\/wp\/v2\/pages\/155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xavierclinics.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xavierclinics.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xavierclinics.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/xavierclinics.nl\/en\/wp-json\/wp\/v2\/comments?post=155"}],"version-history":[{"count":1,"href":"https:\/\/xavierclinics.nl\/en\/wp-json\/wp\/v2\/pages\/155\/revisions"}],"predecessor-version":[{"id":157,"href":"https:\/\/xavierclinics.nl\/en\/wp-json\/wp\/v2\/pages\/155\/revisions\/157"}],"wp:attachment":[{"href":"https:\/\/xavierclinics.nl\/en\/wp-json\/wp\/v2\/media?parent=155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}